Stockbroking | Wealth Management | Corporate Advice

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Resizing text on the web

To increase or decrease the magnification of a web page, press Ctrl and '+' (plus) to zoom in or Ctrl and '-' (minus) to zoom out. To return the page to its original size, press Ctrl + 0.

You can also scroll the mouse wheel up and down while holding Ctrl to increase/decrease zoom level.

Resetting forgotten password

Resetting forgotten password

  • Your password can be reset through the 'Forgot Password?' link.
  • For an upgraded account, you must answer the secret questions correctly before you can reset your password.
  • If you have forgotten your answers to the secret questions please contact your adviser.

Steps

Website upgrade password reset step one

1. Click on 'Forgot Password?' on the home page as shown.

Website upgrade password reset step two

2. Enter the account number in the User ID/Email field and click 'SUBMIT'.

Website upgrade password reset step three

3. A confirmation is displayed on screen. Instructions will be sent to your email address.

Website upgrade password reset step five

4. Check your email inbox and find the email with the subject line 'Morgans Reset Password Confirmation'. Click on 'Reset Password' and a new browser window opens with the form.

Website upgrade password reset step six

5. Upgraded accounts will display a 'Confirm Your Identity' screen as shown. You must answer the two secret questions you had set up at the time of upgrading the account. Enter your new password and confirm. Click 'SUBMIT'.

Website upgrade password reset step seven

6. A confirmation is displayed on screen that the password has been reset. Click 'here' to go to the login page.

If you have forgotten the answers to your secret questions, please contact your adviser and request to reset your account. Resetting your account will enable you to set new secret questions (and answers) for your account.

For more information visit our Frequently Asked Questions, contact us by phone on 1300 787 543 or email iservices@morgans.com.au.