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Assessing options and searching for services

Assessing options

Aged care help can be accessed in your home or in a residential service.

To help you decide which option is best, arrange a free assessment by an Aged Care Assessment Team/Service (ACAT/ACAS).

You will need to have ACAT/ACAS approval before you can access government subsidised services.

Where to find help

Book an appointment directly with ACAT/ACAS on 1800 200 422 or speak to your family doctor.

Searching for services

If residential care is required think about what criteria is important in deciding where to live. Make a list. This should include location, amenities and your health care needs.

This list will help you to develop a shortlist of potential aged care services which you might like to contact or visit. First check what fees will be asked for accommodation to ensure it is affordable for you.

If all your boxes are ticked you can fill in an application form to add your name to the waiting list. You can put your name on the waiting list for more than one service to increase your chances of finding a place.

Where to find help

Visit where you can search (by postcode) for residential aged care services in your preferred location. You can also check accommodation fees.

For placement services, such as advice and help choosing a service and negotiating a place, search the internet for 'aged care placement services'.